PRIVACY POLICY

Visual Life Stories respects your personal privacy. We believe ensuring the security of your personal information is a vitally important part of our job, and we strive to protect any personal information you may provide us. We will not sell, share, trade, or give away any personal information that we receive regarding our customers to any outside party. We use the information we collect about you to provide you with requested information, to add you to our e-newsletter list, and to process orders providing a more personalized shopping experience.

INFORMATION COLLECTION AND USE

Our site’s registration form requires users to give us contact information (like their name and email address). The customer’s contact information is used to contact the visitor who has requested general information or in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have an option of receiving future mailings during the registration process.  That opt-in request will be verified for confirmation.

SECURITY

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just “surfing”.

AGGREGATE SITE USE INFORMATION

We record information about the pages viewed by all of our website visitors. This data includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, connection speed, read time, display time, and number of clicks. We use this data, in aggregate form, to compile statistics and reports for Visual Life Stories use, and improve the online experience for all visitors.  We only use this information internally to assess our customers service and overall experience.

COOKIE USE

A cookie is a small text file stored on a user’s hard drive. Depending on how you have configured your browser, when you visit our site we use cookies. We use cookies to assist with anonymous site traffic analysis, which includes tracking the time/date of visits, pages viewed, and referring URLs.  There are simple ways to either refuse all cookies, or accept them each time they are offered. Consult your browser’s help files for assistance on changing cookie settings or removing cookie files.

ONLINE ORDER INFORMATION AND SECURITY

If you place an order online, we only request the information needed to complete the processing of your orders and billing. We may need to share our users’ information with outside shipping companies and credit card processing companies in order to bill and ship your order, but we do not provide any more information than necessary for these purposes. We may also use the information to contact you regarding your order should there be any issues arising.

OUR SITE SECURITY

We use appropriate security safeguards to protect your personal information against loss, theft, and unauthorized access. Any personal information you provide to Visual Life Stories is exchanged on a secure server. We use one of today’s most advanced security systems, the Secure Sockets Layer (SSL) protocol, to encrypt, or encode, information you send to us in the order process. The encryption process protects information, such as your credit card number, and billing and shipping information by scrambling it before it is sent from your computer. Only once we receive your information is it decoded, and we make all reasonable efforts to ensure its security on our own systems.

YOUR CONSENT

By using our website, you agree to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you have any questions about the security at our web site, please send an e-mail to info@visuallifestories.com